1. Parties, scope and contract formation
These terms apply to services supplied by Wilson Mboya trading as Installed Revenue to business customers. A website visit, email or fit call does not create a contract. Services begin only when both parties accept a proposal or statement of work.
If these terms conflict with an accepted statement of work, the statement of work controls for that engagement.
2. Services
Installed Revenue reconciles historical business records, prepares installed-base and revenue-opportunity analysis, and may support an agreed renewal workflow. The service is administrative and commercial analysis. It is not engineering, safety, legal, tax, accounting or regulatory advice.
3. Customer responsibilities
- Provide lawful access to accurate and appropriately minimised records
- Confirm authority and an appropriate basis to provide the records
- Appoint a responsible contact to resolve unknown or conflicting information
- Approve service intervals, pricing, technical recommendations and customer communications
- Review outputs before relying on them or communicating with end customers
- Maintain appropriate backups of source records and existing systems
4. Fees and payment
The founding pilot is $750 one time when that price and scope are stated in the accepted statement of work. Payment is due in US dollars before work begins unless the statement of work says otherwise. Applicable taxes are additional where legally required.
The optional $299 monthly renewal workflow requires a separate written agreement. A pilot does not automatically convert to a subscription, and no recurring charge is created without express agreement.
5. Confidentiality and data protection
Each party must protect the other party's confidential information and use it only for the engagement. Where Installed Revenue processes personal information for the customer, written data-processing terms will cover instructions, confidentiality, security, providers, assistance, transfers and deletion.
6. Intellectual property
Each party retains its pre-existing materials, data, methods and intellectual property. Subject to full payment, the customer may use the engagement-specific registers, audit and recovery plan for its internal business purposes.
7. Accuracy and decisions
Outputs depend on the completeness, quality and interpretation of records supplied. Unknowns, assumptions and potential opportunities will be labelled. The customer validates the output and remains responsible for technical, safety, pricing, legal, regulatory and end-customer decisions.
8. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or another liability that cannot lawfully be limited.
Subject to that exception, Installed Revenue is not liable for indirect or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill or anticipated savings. Its total aggregate liability arising from an engagement will not exceed the fees paid or payable under the relevant statement of work.
9. Delay, cancellation and termination
Delivery dates depend on timely access to complete records and customer decisions. Either party may terminate for a material breach that is not remedied within 14 days after written notice, or immediately for insolvency or unlawful activity.
If the customer cancels after work begins, fees remain payable for work completed and non-cancellable costs. Any prepaid balance for work not performed will be returned. If Installed Revenue cancels before work begins, prepaid service fees will be returned.
10. General terms and governing law
Neither party is liable for delay caused by events outside its reasonable control. Neither party may assign an engagement without the other party's written consent, except as part of a genuine sale of substantially all of its relevant business.
These terms and the accepted statement of work form the entire agreement for the service. If a provision is unenforceable, the remaining provisions continue. A failure to enforce a right is not a waiver. No third party may enforce these terms.
The laws of England and Wales govern the agreement, and the courts of England and Wales have exclusive jurisdiction, unless the statement of work expressly agrees another governing law or forum.
11. Contact and notices
Email: hello@installedrevenue.com
Correspondence address: Wilson Mboya trading as Installed Revenue, Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom.